Learning the ABCs of Workplace Etiquette

By Elizabeth L. Craig, Member of MCDA

Etiquette plays a major role in the business world today. Like it or not, good manners in the workplace are often equated with competence in business. To many, sloppy manners equal lack of ability. In the current competitive global economy, new and seasoned professionals must seize every opportunity to favorably distinguish themselves and their employer from the competition.

Business people interviewed for this article said,

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